Digicel

46 Cedar Avenue, City of Hamilton, Bermuda, HM 11 | Directions
Opening hours
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 5:00 pm
Sunday Closed
Emancipation Day (Jul 30, 2026) Closed
Mary Prince Day (Jul 31, 2026) Closed
Ratings & Reviews
Click to rate
Y
by Yabsta
17.09.18
Digicel's has the best cellphone signal coverage out of all companies on island. There's no problem getting a signal anywhere on island with their service.
Description

FAQ
What types of mobile plans does Digicel Bermuda offer?

Digicel offers a range of options depending on your needs: Prepaid Bundles: Ranging from short-term plans (1, 7, or 14 days) to 30-day "Prime Ultra" plans, featuring any-use data, social app data, and unlimited talk/text. Special student bundles are also available. Postpaid Plans: Options like Core, Plus, Premium, and Elite bundles featuring 5G+ unlimited data, US roaming data allocations, anywhere talk and text (Bermuda, US, Canada, UK/Ireland landlines), and substantial device discounts.

How do I activate a prepaid or postpaid plan?

You can easily activate plans directly through the MyDigicel app, or by dialing shortcodes like *100# (for prepaid) or *777# (for postpaid).

Does Digicel offer roaming plans?

Yes. Digicel provides various "Roam Easy" data options for the U.S., Canada, Caribbean (CARICOM countries), and international destinations, which include features like free incoming calls while roaming.

What home internet speeds and packages are available?

Digicel+ offers high-speed Home Fibre internet options ranging from 300 Mbps up to 1 Gig, which include WiFi units, plan upgrade add-ons, and home phone options.

How do I sign up for Digicel+ Home Fibre?

You can fill out an online form on their website confirming your address. An agent will contact you within 24 to 48 hours to confirm serviceability, discuss plan choices, finalize deposits, and schedule installation.

How can I top up my account or pay my bill?

Online: Through the secure online portal or the MyDigicel app. By Phone/App: Top-ups and bill payments can be managed entirely digitally in just a few simple steps.

Where can I get technical support or troubleshoot service issues?

Digicel provides a dedicated online Knowledge Portal (Help Center) for both mobile and home-and-entertainment services, where you can find guides on billing, fiber troubleshooting, network loss, and account management.