| Monday | 9:00 am - 5:00 pm |
|---|---|
| Tuesday | 9:00 am - 5:00 pm |
| Wednesday | 9:00 am - 5:00 pm |
| Thursday | 9:00 am - 5:00 pm |
| Friday | 9:00 am - 5:00 pm |
| Saturday | 9:00 am - 5:00 pm |
| Sunday | Closed |
| Emancipation Day (Jul 30, 2026) | Closed |
|---|---|
| Mary Prince Day (Jul 31, 2026) | Closed |
Digicel offers a range of options depending on your needs: Prepaid Bundles: Ranging from short-term plans (1, 7, or 14 days) to 30-day "Prime Ultra" plans, featuring any-use data, social app data, and unlimited talk/text. Special student bundles are also available. Postpaid Plans: Options like Core, Plus, Premium, and Elite bundles featuring 5G+ unlimited data, US roaming data allocations, anywhere talk and text (Bermuda, US, Canada, UK/Ireland landlines), and substantial device discounts.
You can easily activate plans directly through the MyDigicel app, or by dialing shortcodes like *100# (for prepaid) or *777# (for postpaid).
Yes. Digicel provides various "Roam Easy" data options for the U.S., Canada, Caribbean (CARICOM countries), and international destinations, which include features like free incoming calls while roaming.
Digicel+ offers high-speed Home Fibre internet options ranging from 300 Mbps up to 1 Gig, which include WiFi units, plan upgrade add-ons, and home phone options.
You can fill out an online form on their website confirming your address. An agent will contact you within 24 to 48 hours to confirm serviceability, discuss plan choices, finalize deposits, and schedule installation.
Online: Through the secure online portal or the MyDigicel app. By Phone/App: Top-ups and bill payments can be managed entirely digitally in just a few simple steps.
Digicel provides a dedicated online Knowledge Portal (Help Center) for both mobile and home-and-entertainment services, where you can find guides on billing, fiber troubleshooting, network loss, and account management.